We typically respond within one business day
Questions, bug reports, refund help, account deletion — we read everything.
Frequently asked questions
GiftBetter takes you through a quick seven-step questionnaire — who the gift is for, the occasion, their age, interests, your budget — and returns personalized picks tailored to your answers. Each result links directly to Amazon so you can buy with one tap.
Go to the Saved tab and tap Remove next to any gift you want to delete. The gift will be removed immediately from your saved list.
All purchases are processed through Apple. To request a refund, visit reportaproblem.apple.com, sign in with your Apple ID, find the GiftBetter purchase, and select Request a refund. Apple typically processes refund requests within a few days.
To delete your account and all associated data, go to Profile → Settings → Delete Account in the app. This action is permanent and cannot be undone. You can also email us at [email protected] and we will process the deletion manually within 48 hours.
GiftBetter collects the information you provide during the gift-finding flow (recipient type, occasion, interests, budget) and your saved gifts. We do not sell your data to third parties. See our full Privacy Policy for details.
First, make sure you are on the latest version of GiftBetter from the App Store. If the issue persists, try closing and reopening the app. Still stuck? Email us at [email protected] with a description of the issue and your device model — we will get back to you quickly.